Meet & Greet
Our Initial Consultations are known by us as ‘Meet & Greets’. Tailored Pet Care is very important to us, and a Meet & Greet is required for every new Pet Care customer. Meet & Greets can be scheduled to suit you and usually take around one hour.
On an agreed date and time at your home address, you will meet an experienced member of our Pet Care team. We like to think of our consults as a chance to get to know one another better- you can ask as many questions as you would like.
During the consult, your Carer will take lots of information from you and enter it, digitally, into your very own profile. It’s very important for us to be able to provide tailored care, so we don’t leave a water bowl un-turned! Medical issues & registered Vets, behaviour, likes and dislikes, quirks, personality, home routines and home requirements are all covered. We like your pets to be around for the meet- after all, they’re the stars!
Meet & Greets cost a one-off fee of £25.00 for Cats & Small Pets, or £30.00 for Dogs and multi-pet households, which is payable in-advance and is non-refundable, though if you need to reschedule- that’s no problem- your fee is transferable. Our one-off fee includes a key collection from your home on a separate occasion if you haven’t got around to getting keys cut, or if you would prefer to wait until your meet is complete.
Following your Meet, you are given pass-coded access to your completed profile where you’ll be able to view and/or alter the information at any time, add photos of your pets (we LOVE to see them!), and start requesting the services that you would like. You will use this log in to manage all your requests, bookings and invoices- everything in one place, right at the touch of a button.
If you would like to get ahead of the pack, you can complete your own profile in your own time and ahead of your Meet & Greet by visiting our Book Now link. During your Meet, we will check through the information and you may show us everything that’s relevant at home a tour around of everything that’s important.
We look forward to meeting you and your pets!